Welcome to Vector Support

Do you have technical questions about our products or would you like to get technical advice for your project? We will gladly support you in various ways.

Would you like to get a price quotation? Please use our online request form for price quotations.

Support Request

You can submit your support request in the Vector Customer Portal, via e-mail or telephone or use one of the forms below. Please select your issue type below to submit your issue to the Vector support team.


Do you have technical questions and need helpful answers? Our KnowledgeBase provides the most important FAQs round the clock for you. You will find interesting instructions, articles, answers and hints on the most common support issues.

The Vector KnowledgeBase is available in English language.

Browse the Vector KnowledgeBase


Do you need current service packs, driver updates, demos or manuals? Please take a look at the Downloads and find a various number of downloadable items.

Driver Updates

Service Packs

Add-Ons and Freeware


Technical Articles

Application Notes


Case Studies

Search all elements


Do you want to expand your knowledge about our software? Attend our numerous workshops and seminars and benefit from an individual training program.

Visit the Vector Academy

Product Videos

Do you want to know more about our products? Look at our numerous product videos quickly and easily.

Watch the product videos

Price Quotation

Are you interested in the Vector products? We will gladly create your individual offer. Please send us your inquiry via the online request form or e-mail.

Get your individual offer

Vector Customer Portal

Do you require technical support or do you need hardware repair to be done? Send us your support request and our tool experts will gladly support you. Therefore, visit our customer portal and create your own support profile.

With Vector Customer Portal account you …

  • have fastest access to the best qualified support agent because case data are provided fully and structured
  • can share own files exceeding mail attachment size with Vector
  • see and manage the status info of any of your cases in one place
  • share case information and files within your team with the group feature
  • respond to support information (additional question, additional data, close case)
  • have 24/7 access to all your support cases
  • collaborate on all projects with Vector

Don't Have an Account? Create Account here