Vector Informatik GmbHIngersheimer Straße 2470499 StuttgartGermany
Phone: +49 711-80670-0Fax: +49 711-80670-111E-mail: firstname.lastname@example.org
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Information Required by Support when the Activation of License in the Vector License Client Failed
Question: The activation of my license in Vector License Client has failed. What information shall I provide in a support request to get fastest possible help? Answer: Please include this information in your support request: Where do...
Is the Vector License Client a Separate Software or Included in the Vector Product?
Question: Is the Vector License Client a separate software or included in the Vector product? Answer: The Vector License Client is a software separate to a Vector product e. g. CANoe. But it will be installed in the installation routine...
My Vector License Client Does Not Activate the License. What's Wrong?
Question: My Vector License Client does not activate the license. What's wrong? Answer: There is more than one reason why online activation might fail: If you receive such a message, your Vector License Client cannot connect to the VLAS....
Do I See Licenses of the Legacy License Model in the Vector License Client?
Question: Do I see licenses of the LLM in the Vector License Client? Answer: No, a license according to the LLM can be seen only in the Vector Hardware Config (if Hardware-Based License) or the Vector License Manager (if Software-Based...
What to Do if My Vector Keyman Does Not Appear in Vector License Client
Question: What can I do the if Vector Keyman is not recognized in the Vector License Client so that I cannot activate a New Vector License on it? Answer: Check the serial number: If the serial number is < 3-344000, the Vector...
Why Is there an Expiration Date Shown in Vector License Client despite I Have Bought a Perpetual (Non-Expiring) License?
Question: Why is there an expiration date shown despite I have bought a perpetual (non-expiring) license? Answer: The expiration date in the Vector License Client indicates the end of the reactivation period (12 months). In the New Vector...
What is the Difference Between Vector Hardware Config and Vector License Client?
Question: What is the Difference between Vector Hardware Config and Vector License Client? Answer: Vector Hardware Config is a section in the Windows Control Panel that allows you to see licenses from the Legacy License Model (hardware-base...
Vector License Client Help
Question: Where do I get help to use my Vector License Client? Answer: The Vector License Client is the tool to manage all licenses of the New Vector License Model on the customer side. It gets installed in the installation procedure of...
Do I Need to Install the Vector License Client Separately?
Question: Do I need to install the Vector License Client separately? Answer: Vector License Client is installed with the Vector software tool and the Vector Driver Setup. You can start if from the Windows start menu. The latest version of...
Proxy Settings for Vector License Client
Question: What can be done on customer side when connection problems prevent the Online Activation of a Vector product with the Vector License Client? Answer: The Vector License Client connects to https://portal.vector.com/lm/vlc/v1 (via...