Do you have technical questions about our products or would you like to get technical advice for your project? We will gladly support you in various ways.
Would you like to get a price quotation? Please use our online request form for price quotations.
Do you have technical questions and need helpful answers? Our KnowledgeBase provides the most important FAQs round the clock for you. You will find interesting instructions, articles, answers and hints on the most common support issues.
The Vector KnowledgeBase is available in English language.
Do you require technical support or do you need hardware repair to be done? Send us your support request and our tool experts will gladly support you. Therefore, visit our customer portal and create your own support profile.
With the Vector Customer Portal account you …
have fastest access to the best qualified support agent because case data are provided fully and structured
can share own files exceeding mail attachment size with Vector
see and manage the status info of any of your cases in one place
share case information and files within your team with the group feature
respond to support information (additional question, additional data, close case)
You can submit your support request in the Vector Customer Portal, via e-mail or telephone or use one of the forms below. Please select your issue type below to submit your issue to the Vector support team.