Starting with version 4.0, the diagnostic tester Indigo supports interactive remote diagnostics.
In comparison: A traditional diagnostic tester is connected to the vehicle directly through a network interface (VCI). This means that all required diagnostic data and the necessary diagnostic and module expertise must be available on site.
When using Indigo Remote for remote diagnostics, the traditional diagnostic tester is replaced by an Indigo Access Point. Together with the Indigo Remote Server, on the Internet, it serves as a gateway and transmits the diagnostic requests and responses between the vehicle and the actual diagnostic tester.
The diagnostic tester itself is located at the expert’s remote location. Neither the diagnostic data nor the expert needs to travel, but direct access to the vehicle is nonetheless possible.
All you need to use remote diagnostics is to download the Access Point on the vehicle side and invite an expert with a connection ID and password to a diagnostic session. No modifications to the vehicle are necessary, so that the test system is immediately set up.
With Indigo Remote, the diagnostic data, test sequences and security algorithms remain in a secure environment — all controls, interpretation and evaluation remain on the expert’s computer. End-to-end encryption guarantees high data security.
To use the full range of diagnostic efficiently, various technical procedures are employed to ensure high bandwidth and low latency. This makes it possible to access vehicles worldwide with very short response times — even when transferring large amounts of data.