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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670-0

传真: +49 711 80670-111

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Address for Deliveries:
Motorstr. 56
70499 Stuttgart
Germany

Vector Informatik GmbH

Borsteler Bogen 27

Hamburg

德国

电话: +49 40 2020130-0

传真: +49 40 2020130-20

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Vector Informatik GmbH

Frankfurter Str. 286

38122 Braunschweig

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电话: +49 531 121990

传真: +49 531 12199 20

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Ingersheimer Str. 20

70499 Stuttgart

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Vector Informatik GmbH

Philipp-Reis-Str. 1

76137 Karlsruhe

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Vector Informatik GmbH

Otto-Hahn-Str. 20

85609 Aschheim

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Vector Informatik GmbH

Franz-Mayer-Str. 8

93053 Regensburg

德国

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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

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Technical Sales Embedded Software and AUTOSAR

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

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Business hours: Monday to Friday from 8:30 am to 5:00 pm (CET/CEST).

Online: https://portal.vector.com

Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670 5050

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Vector Informatik GmbH

Ingersheimer Str. 24

70499 Stuttgart

德国

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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

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传真: +49 711 80670-111

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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

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传真: +49 711 80670-111

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Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670 4618

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Your contact:
Katja Hahmann
Manager Customer Projects for CANoe and automated Test Systems

Vector Informatik GmbH

Baierbrunner Str. 23

81379 Munich

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Vector Austria GmbH

Millennium Tower, Etage 41
Handelskai 94-96

1200 Vienna

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39500 Orchard Hill Place
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Novi, Michigan 48375

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Operational sales automotive

Vector North America

39500 Orchard Hill Place
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39500 Orchard Hill Place
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Vector GB Ltd.

2480 Regents Court
The Crescent
Birmingham Business Park

West Midlands B37 7YE

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VAT No.: GB 941 2528 36
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Vector GB Ltd.

2480 Regents Court
The Crescent
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West Midlands B37 7YE

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Vector GB Ltd.

2480 Regents Court
The Crescent
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West Midlands B37 7YE

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Vector GB Ltd.

2480 Regents Court
The Crescent
Birmingham Business Park

West Midlands B37 7YE

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Vector Japan Co. Ltd.

Seafort Square Center Bldg.
2-3-12 Higashi-shinagawa, Shinagawa-ku

Tokyo 140-0002

日本

电话: +81 3 4586 1800

传真: +81 3 4586 1830

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Vector Japan Co. Ltd.

Global Gate,
4-60-12 Hiraike-cho, Nakamura-ku, Nagoya-shi

Aichi, 453-6110

日本

电话: +81 52 770 7170

传真: +81 52 770 7190

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Vector Japan Co. Ltd.

Cent Urban Bldg. 4F
3-23-15 Nishinakajima, Yodogawa-ku, Osaka-shi

Osaka 532-0011

日本

电话: +81 6 6829 6446

传真: --

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Vector Japan Co. Ltd.

東京都品川区東品川2-3-12 シーフォートスクエア センタービル

〒140-0002

日本

电话: +81 3 4586 1800

传真: +81 3 4586 1830

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Vector Japan Co. Ltd.

愛知県名古屋市中村区平池町4-60-12 グローバルゲート

〒453-6110

日本

电话: +81 52 770 7170

传真: +81 52 770 7190

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Vector Japan Co. Ltd.

Seafort Square Center Bldg.
2-3-12 Higashi-shinagawa, Shinagawa-ku

Tokyo 140-0002

日本

电话: +81 3 4586 1800

传真: +81 3 4586 1830

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Vector Japan Co. Ltd.

Tokyo Seafort Square Center Building
2-3-12 Higashi-Shinagawa, Shinagawa-ku

Tokyo 140-0002

日本

电话: +81 3 4586 1810

传真: +81 3 4586 1830

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Online: https://portal.vector.com

Please refer to the following for reception hours:
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- E-mail, fax / 24 hours at any time

Vector Japan Co. Ltd.

Seafort Square Center Bldg.
2-3-12 Higashi-shinagawa, Shinagawa-ku

Tokyo 140-0002

日本

电话: +81 3 4586 1800

传真: +81 3 4586 1830

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Vector Japan Co.Ltd...

Seafort Square Center Bldg.
2-3-12 Higashi-shinagawa, Shinagawa-ku

Tokyo 140-0002

日本

电话: +81 3 4586 1800

传真: +81 3 4586 1830

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维克多汽车技术(上海)有限公司

中国 上海市长宁区
江苏路398号舜元企业发展大厦A座2701-2703室

上海 200050

中国

电话: +86 21 2283 4688

电子邮箱:

维克多汽车技术(上海)有限公司北京分公司

中国 北京市朝阳区
酒仙桥路20号8层801-802室

北京 100016

中国

电话: +86 10 8432 8600

电子邮箱:

维克多汽车技术(上海)有限公司

中国 上海市长宁区
江苏路398号舜元企业发展大厦A座2701-2703室

上海 200050

中国

电话: +86 21 2283 4688

电子邮箱:

维克多汽车技术(上海)有限公司

中国 上海市长宁区
江苏路398号舜元企业发展大厦A座2701-2703室

上海 200050

中国

电话: +86 21 2283 4688

电子邮箱:

维克多汽车技术(上海)有限公司

中国 上海市长宁区
江苏路398号舜元企业发展大厦A座2701-2703室

上海 200050

中国

电话: +86 21 2283 4688

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Vector Automotive Technology (Shanghai) Co., Ltd.

Sunyoung Center
Room 2701-2703, No.398 Jiang Su Road
Changning District

Shanghai 200050

中国

电话: +86 21 2283 4688

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维克多汽车技术(上海)有限公司深圳分公司

中国 深圳市福田区
中心五路18号星河发展大厦1008室

深圳

中国

电话: +86 21 2283 4628

电子邮箱:

Vector Korea IT Inc.

9F, Yongsan Prugio Summit Office-dong,
69, Hangang-daero, Yongsan-gu

Seoul 04378

韩国

电话: +82 2 807 0600

传真: +82 2 807 0601

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Vector Korea IT Inc.

9F, Yongsan Prugio Summit Office-dong,
69, Hangang-daero, Yongsan-gu

Seoul 04378

韩国

电话: +82 2 807 0600 Ext.1

传真: +82 2 807 0601

电子邮箱:

Vector Korea IT Inc.

용산구 한강대로 69 용산 푸르지오 써밋 업무동 9층

서울 04378

韩国

电话: +82 2 807 0600 Ext.4

传真: +82 2 807 0601

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Vector Korea IT Inc.

9F, Yongsan Prugio Summit Office-dong,
69, Hangang-daero, Yongsan-gu

Seoul 04378

韩国

电话: +82 2 807 0600 Ext.2

传真: +82 2 807 0601

电子邮箱:

Vector Korea IT Inc.

602, Yongsan Prugio Summit Office-dong

Seoul 04378

韩国

电话: +82 2 807 0600 Ext.3

传真: +82 2 807 0601

电子邮箱:

Vector Italia s.r.l.

Corso Sempione 68

20154 Milano

意大利

电话: +39 02678171 10

传真: +39 02678171 35

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Vector Italia s.r.l.

Corso Sempione 68

20154 Milano

意大利

电话: +39 02678171 70

传真: +39 02678171 35

电子邮箱:

Business hours: Monday to Friday from 9:00 am to 6:00 pm (CET/CEST).

Online: https://portal.vector.com

Vector Italia s.r.l.

Corso Sempione 68

20154 Milano

意大利

电话: +39 02678171 10

传真: +39 02678171 35

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Vector Italia s.r.l.

Corso Sempione 68

20154 Milano

意大利

电话: +39 02678171 10

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Vector Informática Brasil Ltda.

Rua Verbo Divino 1488, 3º andar

4719-904 São Paulo - SP

巴西

电话: +55 11 5180 2350

传真: +55 11 5181 7013

电子邮箱:

Vector Informática Brasil Ltda.

Rua Verbo Divino 1488, 3º andar

4719-904 São Paulo - SP

巴西

电话: +55 11 5180 2350

传真: +55 11 5181 7013

电子邮箱:

Vector Informática Brasil Ltda.

Rua Verbo Divino 1488, 3º andar

4719-904 São Paulo - SP

巴西

电话: +55 11 5180 2351

传真: +55 11 5181 7014

电子邮箱:

Vector Informática Brasil Ltda.

Rua Verbo Divino 1488, 3º andar

4719-904 São Paulo - SP

巴西

电话: +55 11 5180 2350

电子邮箱:

Vector North America

1351 South County Trail, Suite 310

East Greenwich, RI 02818

美国

电话: +1 401 398 7185

电子邮箱:

Development software testing
Operational sales non-automotive
 

Vector North America

1351 South County Trail, Suite 310

East Greenwich, RI 02818

美国

电话: +1 401 398 7185

电子邮箱:

Vector North America

1351 South County Trail, Suite 310

East Greenwich, RI 02818

美国

电话: +1 401 398 7185

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Vector France S.A.S.

106 avenue Marx Dormoy

92120 Montrouge

法国

电话: +33 1 73 28 42 00

电子邮箱:

Vector France S.A.S.

106 avenue Marx Dormoy

92120 Montrouge

法国

电话: +33 1 73 28 42 00

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Vector France S.A.S.

106 avenue Marx Dormoy

92120 Montrouge

法国

电话: +33 1 73 28 42 42

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Vector France S.A.S.

9 rue Matabiau

31000 Toulouse

法国

电话: +33 170 952 200

电子邮箱:

Squoring Technologies SAS

9 Rue Matabiau

31000 Toulouse

法国

电话: +33 170 952 200

电子邮箱:

Vector France S.A.S.

106 avenue Marx Dormoy

92120 Montrouge

法国

电话: +33 1 73 28 42 00

电子邮箱:

Vector Informatik India Pvt. Ltd.

No 11-14, 5th & 6th floor, Tara Heights,
Old Mumbai Pune Road, Wakadewadi

Shivaji Nagar, Pune 411003

印度

电话: +91 20 6634 6600

电子邮箱:

Vector Informatik India Pvt. Ltd.

No 11-14, 5th & 6th floor, Tara Heights,
Old Mumbai Pune Road, Wakadewadi

Shivaji Nagar, Pune 411003

印度

电话: +91 20 6634 6600

电子邮箱:

Vector Informatik India Pvt. Ltd.

No 11-14, 5th & 6th floor, Tara Heights,
Old Mumbai Pune Road, Wakadewadi

Shivaji Nagar, Pune 411003

印度

电话: +91 20 6634 6634

电子邮箱:

Vector Informatik India Pvt. Ltd. – Bengaluru office

Kalyani Solitaire 2nd & 3rd Floor
No.165/2, Krishna Raju Layout
Doraisanipalya, Off Bannerghatta Road

Bengaluru 560076

印度

电话: +91 80 6822 9600

电子邮箱:

Vector Informatik India Pvt. Ltd.

No 11-14, 5th & 6th floor, Tara Heights,
Old Mumbai Pune Road, Wakadewadi

Shivaji Nagar, Pune 411003

印度

电话: +91 20 6634 6600

电子邮箱:

VecScan AB

Theres Svenssons Gata 9

417 55 Gothenburg

瑞典

电话: +46 31 764 76 00

传真: +46 31 764 76 19

电子邮箱:

VecScan AB

Theres Svenssons Gata 9

417 55 Gothenburg

瑞典

电话: +46 31 764 76 00

传真: +46 31 764 76 19

电子邮箱:

VecScan AB

Theres Svenssons Gata 9

417 55 Gothenburg

瑞典

电话: +46 31 764 76 00

传真: +46 31 764 76 19

电子邮箱:

VecScan AB

Theres Svenssons Gata 9

417 55 Gothenburg

瑞典

电话: +46 31 764 76 00

传真: +46 31 764 76 19

电子邮箱:

VecScan AB

Teknikringen 9

SE-583 30 Linköping

瑞典

电话: +46 (0)13–560 18 14

传真: +46 31 764 76 19

电子邮箱:

Vector North America

66 Bovet Road, Suite 300

San Mateo, CA 94402

美国

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Vector North America

66 Bovet Road, Suite 300

San Mateo, CA 94402

美国

电子邮箱:

Vector North America

66 Bovet Road, Suite 300

San Mateo, CA 94402

美国

电子邮箱:

Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670-0

电子邮箱:

Address for Deliveries:
Motorstr. 56
70499 Stuttgart
Germany

Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670 200

电子邮箱:

Business hours: Monday to Friday from 8:30 am to 5:00 pm (CET/CEST).

Online: https://portal.vector.com

Vector Informatik GmbH

Visitor Address: Holderäckerstr. 36

70499 Stuttgart

德国

电话: +49 711 80670 500

电子邮箱:

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Solutions for Remote Diagnostics and Flashing

Solutions for Remote Diagnostics and Flashing

Remote applications are essential in modern vehicle development. Either for diagnostics, flashing or generally to make an application remote capable.

Distributed development locations and production sites, test drives in inaccessible areas and fast troubleshooting in the workshop require remote tools and solutions that are secure, simple and flexible to use. In the area of diagnostics and flashing, Vector offers coordinated remote tools for various application areas.

Want to get a quick overview of the tools and application areas? Scroll down.

Ready for a more in-depth introduction to remote diagnostics and flashing? Watch this presentation speech from the Vector Virtual Week 2020:

Vector Virtual Week 2020: Remote Vehicle Diagnostics and ECU Flashing, Getting Started within 60 Seconds (Bettina Schade / Ralf Abramowitsch)

Key Use Cases

Test Drive
Production Plant
Cooperation Projects
Workshop

Test Drive

Remote Diagnostics and Flashing on a Test Drive

During the test drive an unusual behaviour with the car occurs, which only happens in a very special driving situation. A close analysis by an expert or developer would be useful, but they are rarely around.

With a remote diagnostic or flash tool, an expert diagnose the car from a distance and investigate the fault, even while driving. If necessary, a new software version can also be flashed remotely.

Ideally, the effect of a fault elimination operation can be verified immediately in the repeated driving situation.

 

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Vehicle in Production Plant

Remote Diagnostics and Flashing in Production Plant

A serious problem with a vehicle, a system, an ECU or with a new software version occurs on the production line in a production plant abroad. A close analysis by an expert or developer would be useful, but they are rarely around.

With a remote diagnostic or flash tool, an expert can remotely investigate the fault, even in production. Ideally, the cause of the problem can be quickly identified and troubleshooting measures can be ensured so that there is not a breakdown in production.

 

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Start-up and System Integration in Cooperation Projects

Remote Diagnostics and Flashing in Cooperation Projects

In cooperation projects, different systems of different companies from different locations are often integrated in one vehicle. In such cases, commissioning is particularly difficult, as the systems must first be optimally coordinated. It would be useful if the experts of all the systems involved were to work together during commissioning. However, it would be far too expensive for all experts to travel to the site.

With a remote diagnostic or flash tool, an expert can be called in spontaneously from a distance if a problem occurs. Ideally, the cause of the error can be quickly identified and steps to resolve it can be agreed.

 

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Problem Vehicle in the Workshop

Remote Diagnostics and Flashing in a Workshop

In the workshop there are situations in which even the specialist cannot find the cause of the problem without the help of an expert. At the same time, the vehicle owner no longer wants to give up their vehicle. However, locating and correcting such faults is typically difficult and time-consuming - especially when support is provided exclusively by telephone.

It would be useful for the expert to be able to use a diagnostic tester remotely to examine the vehicle, supported by the workshop employee on site. Or a remote flash tool for updating the software. Ideally, the cause of the problem can be quickly identified and measures for troubleshooting can be shown.

 

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Remote Tools

Remote Diagnostics
Remote Flashing
Remote D-PDU API

Remote Diagnostics with Indigo Remote

Indigo Remote is the remote diagnostics solution that allows an expert to directly and interactively diagnose any vehicle worldwide immediately.

Advantages:

  • Quick and easy setup at the point of use
  • High data security: Diagnostic data, processes and safety algorithms are not required on site and are therefore not transmitted.
  • Fast data transmission and very short response times
  • Comprehensive access via hardware interfaces - also from third parties (PassThru API, D-PDU API)
  • Free use of the Vector remote server infrastructure
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Remote Flashing with vFlash Remote

With vFlash Remote the user can reprogram ECUs independent of location.

Advantages:

  • Easy reprogramming of ECUs remotely - entirely independent of location and without much organizational effort or cost.
  • High degrees of flexibility and reliability, especially on vehicle test drives and offshore production plants.
  • Secure and reliable flashing procedure
  • Intuitive setup of the remote communication infrastructure.
  • Increased efficiency and reduced costs thanks to usage of existing vFlash packages.
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Remote Vehicle Communication via Standardized D-PDU API (ISO 22900-2)

The Vector Remote D-PDU API enables a geographic separation between the D-PDU API based application and the vehicle connected to a PC via VCI. This can be an existing diagnostic tester or a flash tool.

In this way, the Vector Remote D-PDU API enables the use of a D-PDU API-based application over any distance: from the test setup in the laboratory next door to the vehicle on the other side of the world.

Advantages:

  • Ready to use
  • Flexible use
  • Protected and safe - but very easy to use
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Case Study

Remote Diagnostics & Flashing - Enormous Time Savings at Webasto Battery Systems

The demand for Webasto battery systems is growing steadily. The Field Application Engineers (FAE) are faced with the challenge of meeting a support demand that is growing by 50-100% annually. This cannot be easily compensated for by expanding the FAE team in terms of personnel. 

Enormous time savings with Vector´s remote diagnostic tools Indigo and vFlash: Without remote diagnostic tools, about 90% of the customer meetings took place on-site. Today the ratio is reversed, about 85% of the meetings take place remotely. As a result, instead of 1-2 customer issues per week, up to 10 customer issues are now processed per FAE.

Try Remote Solution

Enough information? Do you want to get started right away and try out our remote solutions?

Then contact us. Our experts will be happy to help you to get started with our remote solutions quickly and easily.

Remote Access Point

The key to the tools of the Vector Remote Solution is the free downloadable Vector Remote Access Point, which ensures flexible access to Vector Online Services at any location.

Please fill out the following fields and submit the form to us. You will receive an e-mail with the download link to the Vector Remote Access Point V2.1.2.

Webinar Recordings

Related Products and Sites

Indigo
Easy to use diagnostic tester that is largely self-configured
vFlash
Flashing of ECUs easily and quickly over CAN FD, FlexRay, LIN, Ethernet (DoIP)
Remote D-PDU API
Remote-D-PDU API
Remote Vehicle Communication via Standardized D-PDU API (ISO 22900-2)
vConnect | 汽车OTA解决方案
随时随地关注您的车队:了解Vector汽车OTA解决方案。