Support

CN DE FR JP KR Scandinavia UK North America

China:

Our business hours are Monday to Friday from 9:00 am to 6:00 pm. Please note that your phone call / e-mail request can be processed much faster if you have all required information ready.

  • Phone: +86 21 64325353
  • Fax:  +86 21 64325308
  • E-mail

Hardware repair: please contact us about the information before you sending out the products.

Germany and all other countries:

Our business hours are Monday to Friday from 9:00 am to 5:00 pm (CET). Please note that your phone call / e-mail request can be processed much faster if you have all required information ready.

Hardware repair: please read before you send any hardware to us.

Disclaimer: The texts and downloadable files on these web pages were prepared with great care. However, Vector Informatik cannot assume legal responsibility or liability for any residual errors or their consequences. Please read our terms and conditions for the use of our website to get more information.

France:

You can contact Vector France from Mon - Fri, 9am to 12 am and 1pm to 5pm:

  • Telephone : +33 (0)1 42 31 40 10
  • Fax : +33 (0)1 42 31 40 09
  • E-mail

Japan:

South Korea:

  • Phone: +82 2 807-0600 Ext.2
  • Fax: +82 2 807-0601
  • E-mail

Our business hours are Monday to Friday from 9:00 am to 5:00 pm (KST). Please note that your phone call / e-mail request can be processed much faster if you have all required information ready.

Hardware repair: please read before you send any hardware to us.

Disclaimer: The texts and downloadable files on these web pages were prepared with great care. However, Vector Informatik cannot assume legal responsibility or liability for any residual errors or their consequences. Please read our terms and conditions for the use of our website to get more information.

Sweden, Denmark, Finland, Iceland, Norway:

Please note that your phone call / email request can be processed much faster if you have all required information ready.

Hardware repair: please read before you send any hardware to us.

Disclaimer: The texts and downloadable files on these web pages were prepared with great care. However, Vector Informatik cannot assume legal responsibility or liability for any residual errors or their consequences. Please read our terms and conditions for the use of our website to get more information.

United Kingdom & Ireland:

Our business hours are Monday to Friday from 9:00 am to 5:00 pm (CET). Please note that your phone call / e-mail request can be processed much faster if you have all required information ready.


Disclaimer: The texts and downloadable files on these web pages were prepared with great care. However, Vector Informatik cannot assume legal responsibility or liability for any residual errors or their consequences. Please read our terms and conditions for the use of our website to get more information.

USA, Canada, Mexico:

  • Phone: +1 248 449-9290 Option 2
  • Fax: +1 248 449-9704
  • E-mail

Our support hours are Monday thru Friday from 8:00 am to 5:00 pm (EST).

Please note that your phone call or e-mail request can be processed much faster if you have all required information ready.

Hardware repair: please read before you send any hardware to us.

Disclaimer: The texts and downloadable files on these web pages were prepared with great care. However, Vector cannot assume legal responsibility or liability for any residual errors or their consequences. Please read our terms and conditions for the use of our website to get more information.